No Return, No Refund Policy
1. General Policy
Gene Potts Memorial, a nonprofit organization dedicated to supporting cancer patients and their caregivers, maintains a strict no return, no refund policy for all transactions made through our website and related eCommerce platforms, as well as for event registrations. By engaging in any financial transaction with us, you acknowledge and agree to adhere to this policy.
2. Event Registrations
2.1 Event Registration Fees: All fees paid for event registrations are non-refundable and non-returnable, regardless of the reason for cancellation.
2.2 Event Cancellation: In the event that Gene Potts Memorial cancels an event, we will provide registrants with options for either a full credit toward a future event or the opportunity to convert their registration fee into a tax-deductible donation to our organization.
3. eCommerce Transactions
3.1 Product Purchases: We do not accept returns or provide refunds for products purchased through our eCommerce store. In cases of damaged or incorrect items received, please refer to our Return and Exchange Policy for appropriate steps.
3.2 Donations: All donations made through our website or related platforms are considered final, and no returns or refunds will be processed.
4. Contact Information
If you have any questions or concerns regarding this policy, please contact us at store@genepotts.com, and we will be happy to assist you.
By proceeding with any transaction on our website or related platforms, you acknowledge that you have read and understood our No Return, No Refund Policy. Gene Potts Memorial reserves the right to update or modify this policy at our discretion. Please review this policy periodically for any changes.